Kevin Finch Photography

Portfolio and Blog


UPDATE: July 28, 2018

I got an e-mail from 500px that says, “We’re glad you’ve decided to come back! Your photos will be restored to your Organizer.”

Thing is, I didn’t rejoin and I don’t want my images on their site. I’ve e-mailed them and told them as much. Argghh!



I used to love 500px.

I first heard about it in a Scott Kelby video and I signed up in, I think… 2011. So, we had a thing for about seven years. I used a custom code, that 500px gave me, to point my custom domain name – – to my 500px portfolio. They restructured their pricing and I paid for an “Awesome” account, which let me continue pointing my domain name to my 500px portfolio.

Then the big changes came. I got a notice saying that I was temporarily upgraded to their new “Pro” account, which gave me a listing in their international photographers’ directory. When the 500px Pro subscription ran out, I kept my free account with the intention of developing a new portfolio site. This site.

Then, this started to appear…


Fair enough, they thought my subscription had lapsed and that I would re-subscribe.

I e-mailed their customer service, asking how to undo the custom code they had provided; thinking that I would delete that and regain control of the domain name and space that I was paying for.

Here’s our back and forth on the topic: 500px e-mails

(I waited a week or two before responding to the customer service survey link in their e-mail. At which point, 500px said I was too late, they were no longer interested in my customer service experience.)

500px, once a proud Canadian company, was sold to a Chinese investor and linked to a similar offering in that country. The PRC doesn’t have a reputation for honouring intellectual property rights so I deleted my images and closed my account.

This started to appear…


Remember, at this point, I’m still paying my web provider for the domain name and the space.

And, I got this e-mail from 500px: Sorry

I contacted my provider, Canadian Web Hosting, and they’ve been great. They asked me where I wanted my domain name to point and I was up and running in no time. Seriously, if you don’t mind rolling up your sleeves and managing your own website, give Canadian Web Hosting a call. Reasonable pricing. Great service. Your files are kept right here in Canada, eh?

So, when 500px ponders this line from Great Big Sea: “How did we get from saying ‘I love you’ to ‘I’ll see you ’round some day?'”, that’s how.





For further details about my services, availability and general enquiry, please fell free to contact me.

Dartmouth, Nova Scotia, Canada

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